Transforming Public Utility Management with Insightful Customer Research
Enhance Community Engagement and Program Effectiveness with Targeted Member Surveys from Pioneer and Pulse Research
Unlock Informed, Strategic Decision-Making with Pioneer and Pulse Research's Comprehensive Member Insights Services
Benefit from Expert Presentations on High-Level Findings with Pioneer and Pulse Research's Member Insights Services
Reach Out for Additional Details and Set the Stage for Your Member Insights and Strategic Planning Get Started
Pulse Research
Pulse was founded in 1985 by John Marling, a forward-thinking newspaper publisher and forty-year electric co-op member. Aiming to go beyond standard offerings, he envisioned providing unique solutions that combined expertise in defining research objectives, question development, and actionable recommendations. Our methods help us identify the diverse obstacles facing power utility companies in an ever-changing communication, technological, and regulatory landscape. Informed by market research and member feedback, our approach provides insights to make sense of industry challenges and trends.
Are you looking to improve member community connections, strengthen existing programs, or offer new services? Pioneer Utility Resources and Pulse Research are here to help you design targeted member surveys tailored to your goals. Highlights include: Defining Objectives: We work closely with you to identify and articulate clear objectives for the research, ensuring that the survey is tailored to your specific goals and needs. Comprehensive Custom Survey: Our surveys include both quantifiable responses and open-ended questions to capture every member insight. Benchmarking: Maintain consistent questions to track member sentiment and benchmark your utility's quality of service. Research Analysis: Utilize the survey to understand members feelings about new programs, strategic initiatives, challenges and potential options, supporting your decision-making process.
Our tailored, responsive collaboration aligns with your strategic goals and industry best practices.
Guided by your goals, we create unique solutions to meet your utility's specific needs.
Access reliable data and a comprehensive report for your planning process.
Our insights empower you to make informed, strategic decisions.
Our expert analysis and reliable data craft a revealing summary of the numbers.
Our utility specialists can present high-level findings to your leadership, either virtually or in person.
Pulse Research in partnership with Pioneer Utility Resources conduct member surveys to help you identify priorities and effective strategies.
